Hot on Supply: Office Ready Technology 

The reality is, as flex operators accelerate and memberships grow, so too do their tech requirements, and customer experience just can’t afford to drop. If any supplier knows this, it’s Office Ready Tech.

Formed in 2019 by a unique fusion of experts from the real estate, flexible workspace and technology industries, ORT helps elevate buildings and workspaces by unleashing the power of tech, with the added value of extraordinary customer service. Already a hot supplier for the likes of Work.Life, Patch, Kitt, UNTIL and Uncommon, here’s why Office Ready Tech should be yours.

There’s no denying the agnostic attraction. Unlike many tech providers, ORT work alongside the very best tech partners, weaving their products into bespoke solutions that deliver operational efficiency and exceptional user experiences. In doing so, ORT never forces clients into pre-set solutions but offers them a tailored and holistic approach. “We fit solutions around customers, rather than customers around solutions”, ORT tells Flex and The City. Acting as a single point of contact alleviates the stress of integrating technologies, enabling flex operators to future-proof their tech infrastructure.

Take Work.Life. ORT revamped Work.Life's tech ecosystem across three prime London locations: Farringdon, Old St. and Liverpool St. Here, delivering an agile technology infrastructure meant facilitating the provision of internet connectivity for private office clients and hot deskers. We all know the Wifi hassle of manual workarounds and filling out forms, resulting in time-consuming tasks and delays for end clients. To combat this, ORT devised a tailored solution: "We paired top-notch workspace management software (Nexudus) with the most cutting-edge bandwidth product on the market (twiindata from Technologywithin)," explains Steffan Whitely, Business Development Director at ORT. The result? Work.Life’s team can now effortlessly establish members & VLANs, instantly allocate network ports, upsell dedicated bandwidth and easily manage offboarding. 

Of course, for Work.Life to deliver the effortless, enthusiastic customer service its brand is known for, the tech needed to be as positive and seamless and as possible for all centre managers and front of house staff. Jack Kelly, ORT’s Director of Business Development and Strategic Initiatives elaborates on this symbiotic relationship: “We've experienced first-hand how now, more than ever, technology and customer experience are intrinsically linked; it's nearly impossible to effectively deliver one without the other. ORT understand this and are designed to support businesses avoid their tech undermining them.”

More recently, the IT specialists have tapped into Steven Bartlett-backed flexible wellness workspace, UNTIL, transforming its Liverpool St. and now Marylebone sites into “technological powerhouses, exceeding all expectations”, says Sonny Tadjer, Head of Tech at UNTIL. The business was scaling at such a rapid pace that, as expected, UNTIL’s technology needs were becoming a challenge to manage in-house, and even a blocker to growth. “Bringing on ORT not only increased efficiencies in our operation, but has supported our ability to scale”, the CEO and Co-founder of UNTIL, Vishal Amin commented.