Lenta: Old is Gold
FEATURES / 17 JUNE 2024
‘Old is Gold’ and Lenta truly exemplifies this adage. Established in 1981, Lenta Space has successfully embodied a legacy of excellence and expertise honed over decades. Flex and The City unveils the core principles that have cemented Lenta's dominant position in the flexible workspace market.
At Lenta's core, lies a commitment to cultivating enduring tenant relationships built on trust. This flex operator's dedicated, long-time staff welcome tenants like family from the get-go. Walk into any Lenta building, and you’ll be greeted with the warmth and attentiveness of Lenta’s centre managers. Despite its mere simplicity, this often overlooked yet powerful aspect plays a crucial role in their success.
Myf Plunket, Head of Sales at Lenta, tells us, “given the longevity of Lenta, many staff and customers have been part of our journey for many years, in some cases decades”. Rejecting the one size fits all solution, their personalised approach guarantees tailored support for every client. It’s no wonder an “impressive 40% of their clientele have remained loyal for 5+ years”. This dedication to understanding and meeting each client’s unique requirements speaks volumes about Lenta’s unwavering commitment to excellence and client satisfaction.
In a world where operators are competing in a race to keep up with the latest amenities, Lenta distinguishes itself by directing their attention beyond the frills and prioritising simplicity and efficiency. This operator is getting back to basics and committing to well-designed offices that offer extremely spacious and bright workspaces, free from high density clutter.
Their focus remains on meeting the needs of businesses without having to sacrifice on quality or square footage for the trendy add ons. Myf reiterates, “LentaSpace has always been focused on providing excellent customer service and creating environments where businesses can thrive and this remains at the core of who we are”.
Plus, understandably, such extravagant amenities inevitably drive-up workspace costs. And yet, Lenta’s pricing structure reflects their commitment to affordability, ensuring that companies of all sizes can access a premium workspace solution without breaking the bank! So no, you won't find beer taps and pool tables in a Lenta space. But, you will have access to essential amenities, from ample break out areas to gyms, meeting rooms and phone booths, all conducive to productivity and collaboration.
Importantly, this flex operator also recognises the need to adapt: “As the flex market evolves, so does LentaSpace” Myf states, gesturing towards the fabulous in-house barista at The Foundry, the breathtaking views upon Thanet House’s roof terrace, and the Pelotons plotted across the portfolio of gyms.
Overall, Lenta’s long-standing history, focus on efficiency, commitment to client satisfaction and affordability collectively establishes them as one of the UK's leading flexible workspace providers.
Written by
Flex and The City