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Why MWA is a Design, Build and Maintenance must

FEATURES / 19 SEPTEMBER 2024

Meet MWA, if you haven’t already had the pleasure. With hubs in London and Henley-on-Thames, MWA is far from your typical D&B consultancy—it’s a one-stop shop for crafting environments that not only function and inspire but, most importantly, last. Offering a full-spectrum service that covers design, build, furnish, and maintenance, MWA handles every detail from start to finish. 

 

With an impressive portfolio that includes the likes of The Argyll Club, Grosvenor Estates, British Airways, Richemont, Net-A-Porter, Nike and ASOS (we could go on), here’s why this supplier is a must-have.


 

Tech to Timeless

Since 2002, MWA has built up a roster of the UK’s most iconic brands. Whether it’s a boutique startup in need of a cosy, creative space or a global giant looking for a corporate HQ, MWA has consistently been trusted to bring the bold visions of leading fashion powerhouses and top flex operators to life.

Its edge? A chameleon-like ability to adapt. From cutting-edge tech hubs to channelling a heritage-inspired charm, MWA dives deep into each brand’s core, crafting spaces that capture their essence to a tee. Rejecting the one-size-fits-all model, their versatile approach means that there is no aesthetic too complex.


MWA’s ability to hand deliver distinct environments is evident across their varied projects. Net-a-Porter’s 90,000 sq ft studio is a masterpiece of futuristic design, offering an artsy, immersive space designed to fuel creativity.

Not on the High Street’s 26,000 sq ft revamp captures more of a rustic, industrial aesthetic. Combining raw materials like exposed brick, metal and wood, MWA managed to create a trendy yet minimalist effect. 


Then there’s the infamous Argyll’s portfolio. Take Central Court for example, a showcase of timeless elegance with its rich architectural details and classic grandeur.

And we can't forget the dreamy Jimmy Choo 26,000 sq ft office that MWA brought to life in just 12 weeks. The striking reception alone, with its black marble floors and lighting designed to make its own statement, is a space that epitomises luxury.

Boutique & Bespoke

With Matt Watts at the helm, MWA draws on over 25 years of experience in the serviced office game. In a world where firms tend to chase the biggest pay cheques and scale overshadows craftsmanship, MWA proudly champions its boutique status. 

Big enough to take on major projects yet agile enough to provide a personal touch, MWA values those smaller jobs just as much, prioritising long-term relationships and client loyalty above all else. 

It’s this approach that has earned them a stellar reputation for delivering high-end, bespoke solutions, and with a 90% client return rate, it’s fair to say the results speak for themselves. A prime example? When MWA transformed Converse’s marketing suite into a 2,500 sq ft masterpiece. 

Finishing touches

Once a client has ticked off the design and build element of their project, MWA steps in with a curated selection of furnishings, including bespoke joinery and pieces from top-tier brands. Staying true to their tailored approach, MWA takes it a step further with showroom visits, where clients can personally test and choose their ideal pieces to complete their vision. Plus, with an open-book policy, MWA ensures clients are always in the loop, giving them full visibility into every cost and decision.

The ‘Maintain’ part

Unlike many in the industry, MWA does not merely hand over the keys once the build is complete. Their true advantage lies in their facilities management offering. With maintenance services ranging from Planned Preventative Maintenance (PPM) to reactive call-outs, designed to keep a workspace efficient and fully operational, ensuring peak performance long after the project wraps up.

MWA doesn’t lock you into a full-service package—you can opt for a facilities management contract solely, if that’s all you need. Plenty of clients start with FM and then tap into D&B services down the line. For example, Hermès utilises MWA’s PPM offering only.

All under one roof

If something goes wrong (because, let’s face it, that’s life), you’ve got MWA’s responsive team and 24/7 support on standby - the heartbeat of their facilities management. Strategically keeping everything in house, MWA maintains full control and ensures there is minimal-to-zero downtime.

This goes the same for their in-house team of Mechanical & Electrical (M&E) engineers - AKA the unsung heroes of their projects. Embedded in the entire process, from design to execution, they ensure every system within a building functions seamlessly. Uniquely, they have the ability to provide real time solutions. For clients with critical environments or specialist needs, MWA’s vast network of engineering partners means no challenge is too big or complex.


It’s the ultimate game-changer, guaranteeing far fewer headaches. With systems in sync and communication on lock, the result? A workspace that flows effortlessly, with minimal interruptions and peak efficiency.

Go green or go home

While some businesses throw around eco-friendly buzzwords with little to show for it, MWA skips the greenwashing—they're all in. They make a conscious effort to integrate sustainable practices into every stage of their projects, from sourcing eco-friendly materials to implementing efficient waste management systems. MWA’s team is trained to prioritise environmental responsibility, ensuring that sustainability is not just an afterthought, but a core part of their process. 

So, why settle for anything less than a boutique firm that’s got you covered from every angle? The beauty of a boutique firm? You’re valued, seen, never just another client—and trust us, with MWA, you’ll feel and see the difference.

Written by

Flex and The City